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Cancellation Policy

Orders once placed can not be cancelled. They can be changed to any other band only if informed at the earliest that too if the order is not yet dispatched or We can issue a credit note for the same value valid for next 6 months. To do so, please get in touch by whatsapp / message / call on +91-8291471177 or email us info@joeyandpooh.com with your order number and your request.

You will need to do so as soon as possible as orders are sometimes shipped immediately.

We offer exchange within 2 days of receiving the product. If for some reason you are unsure of the product, and like to exchange it, please mail us within 2 days of receiving the product along with the new product you want to exchange - info@joeyandpooh.com. The one side courier cost has to be borne by the customer. Once the product is received and found intact, we will initiate the exchange.

PS - As a company policy we don't offer any returns.