Shipping & Delivery

  1. Shipping & Delivery

Do you Ship within India?

- We offer free shipping within India and Cash on Delivery all across India.

- The order usually gets dispatched within 2-3 days. Delivery time would be 5-7 working days within INDIA. If an Item is under making and is taking long, we will reach out to you on the number provided and will update you.

 

  1. International shipping, Payments and Delivery.

Do you ship outside of India and Delivery timelines?

- We charge a flat rate of INR 650 for standard shipping all over the world.

- Standard shipping takes 10-20 working days delivery time after the product gets dispatched.

(Due to COVID-19, our standard international shipment gets delayed, Kindly reach us on WhatsApp +91-8291471177 for updated timings)

- We do have express shipping service (delivery time 5-10 working days post dispatch) for our international customers.

- Kindly WhatsApp us at +91-8291471177 for express shipping charges. We recommend express shipping if you wish to order 3 or more bands.

- For all other countries we have tied up with the best logistic partners like Indian Post, DHL, Aramex, Fed Ex etc. to provide you with the most reliable and efficient service.

 

- Please note, you will need to pay any customs duty, taxes or brokerage fee if arises as per the duty structure of the destination country and We will not be responsible for it.

 

  1. Which courier company you use for shipping within India?

- Orders placed in India are catered by safe and reliable partner courier company DELHIVERY.

- You can track your courier anytime at www.delhivery.com

 

  1. Payment Terms

What are the payment options available??

We offer safe and secure payment options by Razor pay for Credit, Debit, Visa, MasterCard and Amex holders on our website and for Direct orders placed on WhatsApp we offer Gpay, Payment links and Internet Banking options.

 

  1. Order Confirmation and Shipping.

How will I know if my order is shipped??

We will send an email confirming your order and may contact you for COD orders to confirm this before shipping the products. We would also be happy to provide you assistance you may require post ordering. We will do our very best to update you on the status of the shipment via the email address, phone or WhatsApp number you would have provided us with.

 

  1. Delivery Time

How much time will it take for me to received my bands??

The order usually gets dispatched within 2-3 days. Delivery time would be 5-7 working days within INDIA. The shipping time for out-of-stock products would however be longer and we would keep you posted about the approximate delivery date post ordering as well. These delivery times are subject to location, distance and our logistics partners. We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services.

Kindly note there might be a delay during National holidays & Festivals.

 

  1. Other than India, which countries you ship to?

We ship worldwide.

 

 

  1. Outlier Locations

Though we use some of India's largest logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to do our best to find an alternative solution to make your Joey & Pooh product reach you.  In case of any queries, doubts or any random thoughts we are happy to be of service. Just drop us an email at info@joeyandpooh.com or WhatsApp us at +91-8291471177

 

  1. Taxes & Duties

 

Please note, you will need to pay any customs duty, taxes or brokerage fee if arises as per the duty structure of the destination country and We will not be responsible for it.